Terms and Conditions of Use
www.truckster.com.my
Effective Date: 1st Aug 2025
Welcome to Truckster Transportation by Quantum Niche Resources – (JM1020834-H). Please read these Terms and Conditions (“Terms”) carefully before using our website and booking system at www.truckster.com.my (“Website”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.
1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. Your use of the booking system signifies your agreement to comply with and be legally bound by these Terms.
2. Use of the Booking System
Quantum Niche Resources provides an online platform for users to request and book transportation and logistics services. All bookings made via our Website are subject to availability and acceptance.
3. Order Confirmation and Rejection Policy
All bookings placed through the Website are considered requests until confirmed by Quantum Niche Resources.
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We reserve the right, at our sole discretion, to reject or cancel any order for any reason, including but not limited to:
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Incomplete or inaccurate order information
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Unavailability of vehicles or service capacity
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Suspicion of fraudulent activity
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Violation of these Terms or any applicable laws
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In the event that your order is rejected or cancelled after payment, Quantum Niche Resources will process a full refund to your original payment method within a reasonable timeframe.
4. Pricing and Payment
All prices displayed are in Malaysian Ringgit (MYR) unless otherwise stated. Prices are subject to change without notice. Full payment must be made at the time of booking via the available payment methods. Quantum Niche Resources uses third-party payment gateways and is not liable for any issues arising from payment processing.
5. Cancellations and Refunds
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Customers may cancel bookings by contacting Quantum Niche Resources through the provided channels.
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Refunds for cancellations initiated by the customer will be subject to Quantum Niche Resources refund policy, which may include cancellation fees depending on the timing of the cancellation.
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Quantum Niche Resources will issue full refunds for any cancellations made by us due to unavailability or other reasons beyond your control.
6. User Responsibilities
You agree to:
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Provide accurate and up-to-date information during booking
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Ensure availability for pickup and delivery as scheduled
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Not misuse or abuse the booking system
Quantum Niche Resources reserves the right to suspend or ban access if misuse is detected.
7. Limitation of Liability
Quantum Niche Resources shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Website or booking system. Our total liability for any claim shall not exceed the amount paid for the specific booking.
8. Privacy Policy
By using the Website, you agree to the terms of our Privacy Policy regarding the collection and use of your personal information.
9. Modifications to the Terms
Quantum Niche Resources may revise these Terms at any time. We will notify users of significant changes via the Website. Continued use after changes constitutes acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.
11. Contact Us
For questions or concerns, please contact us at:
Quantum Niche Resources (JM1020834-H)
Email: admin@truckster.com.my
Phone: +6019-711 3391
Website: www.truckster.com.my